Telus Tech Support is an independently owned and operated technical support business. We are not Telus, and we are not affiliated with, sponsored by, endorsed by, licensed by, or acting as an agent of Telus Communications Inc. or any of its affiliates, subsidiaries, or brands.
References to "Telus" on this site are used descriptively, to explain which products and services our guides and phone support relate to. All related trademarks, product names, and brand names are the property of their respective owners.
What we can and can't do
- We can walk you through general troubleshooting steps for equipment and connectivity issues.
- We cannot access, view, or modify your Telus account.
- We cannot apply account credits, change your plan, or process billing disputes.
- We will never ask you to read us your full account password.
For official Telus support
For account access, outages, billing, or anything requiring changes to your Telus account, contact Telus directly through their official website, app, or the number on your bill.